Our Staff - Wick Pilcher Insurance, Inc.

William W. Pilcher II

President and CEO

Phone: 602-279-5800

WILLIAM W. (WICK) PILCHER II is President & Chief Executive Officer for Wick Pilcher Insurance, Inc. Mr. Pilcher has been in the insurance industry for more than thirty years. He began his career as a broker at C.E. Heath with Lloyd's of London. He joined Olliver/Pilcher Insurance in 1978 as an Account Executive and in 1983 was appointed President/CEO. In 1986, Olliver/Pilcher merged with Corroon & Black and Wick was named Chairman/CEO of the Arizona office. In June 1992 Wick resigned this position to open his own independent agency, Wick Pilcher Insurance, Inc. A long-standing tradition links the Pilcher name with insurance for the past half century. The company provides full service in three areas: Commercial Insurance, Personal Insurance, and Employee Benefits. Wick strongly believes in giving back to the community and has served on many boards including Barrow Neurological Foundation, Brophy College Preparatory, BBVA Compass Bank, Heard Museum, Men�s Anti-Violence Network, Paradise Valley Country Club, Phoenix Symphony and Young Presidents Organization.

Phil Marsh, CPCU

Sr. Vice President

Phone: 602-279-2856

Phil has been in the insurance business for more than 35 years. He has been with Wick Pilcher Insurance for 18 years. His career began with Safeco Insurance Company in Portland, Oregon. Phil graduated from Willamette University in Salem, OR. He holds insurance designations for Chartered Property and Casualty Underwriter (CPCU) and Registered Health Underwriter (RHU). He has specialized in working with complicated Property and Casualty accounts, including Professional Liability and Directors & Officers Liability needs of private and public companies. Phil is married and has two children.

Carl N. Carter

Sr. Vice President

Phone: 602-234-4107

Carl has been in the insurance industry since 1978 and spent the first part of his career as an underwriter for one of the largest insurance companies in the world. He joined the retail side of the business and now has over thirty-three years of serving clients of all sizes with operations throughout the United States and Canada. Carl is motivated to help people understand the complexities of the insurance world combining excellent teaching skills�coupled with patience and a strong desire to bring a high level of personal commitment to every client. He LOVES his work and has been passionate about providing cost-saving risk solutions for over three decades. Personal mission statement: Strive to make EACH client feel like they are the ONLY client.

Mark Conklin, CLCS, CRIS

Broker-Commercial Lines

Phone: (602) 234-4120

Mark is a commercial lines specialist with nearly 20 years of experience. The insurance industry has taken him across the country from Boston to San Diego; finally settling him back in his home town of Phoenix. Mark takes an overall risk management approach when it comes to insuring his clientele. He takes pride in fully understanding their needs in order to provide the best coverage at the most competitive price. He is committed to helping both clients and potential clients identify areas of risk within their organizations that have the potential for costing them time and money. Mark is a graduate of Arizona State University and is an avid tennis player. He is married and has one daughter.

Mark Brown, CIC

Broker-Commercial Lines

Phone: 602-234-4129

Mark has worked in the insurance industry since 1992. He is part of a 5th generation insurance family that has been insuring individuals and businesses in Arizona since 1892. His background and expertise allow him to work in many segments of the industry and with many diverse business groups. Mark prides himself on his strong client relationships and commitment to understanding each client�s needs and objectives. He volunteers his time with several organizations including Boy Scouts of America and PANG (Phoenix Air National Guard) Patriots, an organization that dedicates time and resources to support the families of deployed Guardsman of the Air National Guard. On a personal note, Mark enjoys the outdoors and likes to spend time with his lovely wife and two children.

Kerry Belt

Account Executive

Phone: 602-234-4116

Kerry, previously, was an Account Executive with Marsh USA, Inc, in Salt Lake City, Utah, for almost 17 years. She joined Wick Pilcher Insurance in 2008 and has over 20 years of experience in the property and casualty insurance arena. She has extensive experience working on midsize international companies in varied industries.

Terri Chester

Vice President and Commercial Lines Manager

Phone: 602-234-4108

Terri joined Wick Pilcher in 2007 as the Commercial Lines Manager and has over 20 years of insurance experience in Property & Casualty insurance. Terri works with both the Wick Pilcher staff as well as the brokers to ensure our clients are provided the best possible service, coverage and overall value.

Catalina Daza-Obregon

Account Manager

Phone: 602-234-4102

Clorinda Thompson

Account Manager

Phone: 602-234-4101

Erica Krahn, CISR

Account Manager

Phone: 602-234-4112

Karen Anderson, CISR

Account Manager

Phone: 602-234-4110

Lesley Snyder, CISR

Account Manager

Phone: 602-234-4136

Linda Haning, CIC

Account Manager

Phone: 602-234-4109

Yvonne Weatherford, CISR

Assistant Account Manager

Phone: 602-234-4111

Laura Bullard, CEBS

Sr. Vice President

Phone: 602-234-4115

With more than 35 years of experience and expert application of her technical skills with a broad array of national and regional employers, Laura has distinguished herself as one of the top benefit consultants in Phoenix. Joining Wick Pilcher Insurance in 1996, Laura has been instrumental in building the firm�s benefits department with a focus on innovative cost savings initiatives. Her clients include several of the market�s largest national and multi-site employers. In addition to the vast benefit expertise that Laura delivers to her clients, she is broadly recognized for the program design, measurability and outcomes associated with numerous, innovative client wellness initiatives. Laura possesses Life & Health Insurance licenses, in addition to her Securities license in a variety of states throughout the U.S.

Lori Crandall

Vice President

Phone: 602-234-4106

Lori brings 14 years of healthcare experience and a unique perspective to the benefits practice at Wick Pilcher Insurance. After receiving a Bachelor of Sciences degree in exercise physiology from the University of Pittsburgh, Lori began her career in the delivery side of healthcare as a Recreation Therapist with the Arizona State Hospital. She began her migration into the employee benefits arena in 2001, serving as a Senior Benefits Consultant for the Alliance for Affordable Services. Lori joined Wick Pilcher Insurance in 2003, and has successfully leveraged her healthcare knowledge and consulting experience in developing an impressive array of clients. Lori provides strategic benefits guidance and in-depth consultation on Employer Sponsored Benefits. Lori is well recognized by employer clients and carriers alike for her technical expertise and creative approach to complex benefits and multi-sited employer challenges, HR and legislative compliance, as well as her pioneering efforts with consumer drive healthcare. Lori is married and has 2 children.

Julie Brammeier

Vice President and Employee Benefits Manager

Phone: 602-234-4118

Julie joined Wick Pilcher Insurance in June, 2006. She is an experienced employee benefits professional having served in capacities with both benefit consulting firms and insurance carriers. During her 20+ year career, she has served in a variety of positions in sales and customer service. Julie�s responsibilities include managing the Benefits Department, building and maintaining client relationships, providing personalized service, managing Key Accounts, creating employee communications pieces, contributing the expertise necessary to meet and exceed the expectations of both large and small clientele and the development and expansion of innovative service and technology resources to benefit our clients. Julie is a member of the National Association of Health Underwriters and has service on the board for the Greater Phoenix Association of Health Underwriters for the last 2 years.

Mary Parsons

Senior Account Manager

Phone: 602-234-4128

Sarah Smith

Account Manager

Phone: 602-234-4132

Theresa Lofgren

Account Manager

Phone: 602-234-4126

Brandy Kessel

Vice President

Phone: 602-234-4133

Brandy specializes in analyzing, developing, and customizing personal lines insurance programs, with an emphasis on high net worth clientele. With over 15 years of experience managing risk, she is extremely mindful of providing excellence in competitive asset coverage. Having moved from Florida 6 years ago, Brandy enjoys the many lifestyle advantages Phoenix offers.

Diane Miller, CPIW, CISR

Senior Account Manager

Phone: 602-234-4121

Susan Merrill-Lara

Account Manager

Phone: 602-234-4127

Lori King

Account Manager

Phone: 602-234-4122

Department:
Name:

Wick Pilcher Insurance, Inc.

Commercial Lines

Employee Benefits

Personal Lines